January 12th, 2026
Announcement
We’re investigating an issue where the order confirmation language may not match expectations in some cases. This affects only the PDF attachment; the confirmation email body text is sent in the language configured via the backend.This can occur when an agent places an order on behalf of a customer and the agent’s browser or device language differs from the customer’s language.Orders are placed successfully; only the confirmation language may be affected.
The impact is limited and mainly affects B2B scenarios.We’re working on this and will share updates if needed.