Order placement moving to our new mechanism: rollout starts CW 45

We have moved the order placement process in the B2B brand portal to our most modern technology. This gives us a strong foundation to keep improving the ordering experience as the platform grows.

The new mechanism has been tested extensively. A large group of customers is already live on it, and we have completed a whole series of successful go-lives over the past weeks.

In calendar week 45 (2 to 6 November) we switch a batch of 30 customers over. In calendar weeks 46 and 47 (9 to 20 November) the remaining customers follow. Based on the results so far we expect this to go smoothly. We still want everyone to know that this is happening.

What to expect:

• The switch does not require any action on your side.

• We monitor orders closely around each switch.

• We ask you to pay a little extra attention to incoming orders on the day of your switch and the days after.

• If anything does not work as expected, contact us and we will pick it up right away.

• This change is not impacting the user-journey or UI in the front-end of your application.

For privacy reasons we do not publish the list of customers per batch. If you want to know in which week you are scheduled, or if you have any questions, contact Aron at aron@colect.io.